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For any questions, issues, or support requests, our team is ready to assist you.
Phone
Office
Office 305, Block 4, Arenco Offices
Dubai Investments Park 1, Dubai, United Arab Emirates
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Answers to Your Most Common Questions
Find quick answers to the most frequently asked questions about our logistics, customs, and support services.
Tracking through our online portal will be available soon. In the meantime, contact us with your shipment reference, and we’ll provide real-time updates.
Typically, we require a commercial invoice, packing list, bill of lading/airway bill, and import/export license. Our team will guide you based on your shipment.
We handle clearance at Jebel Ali, Port Rashid, Dubai Airport, Sharjah, and UAE land border
Yes. We manage Ro-Ro, out-of-gauge, hazardous, chilled, frozen, and ambient cargo with full compliance.
Clearance is often completed within hours, depending on documentation and customs processing time.